Services
Maintenance Service

Providing our customers with continuous maintenance and repair of INKSYSTEM ™equipment as well as other brands ink-jet printers is our highest priority.

Concerned about the high level of service, our technical staff regularly participates in trainings, which is confirmed by numerous diplomas and certificates.

Service Center Hot Line: +44 (020) 33 02 02 55

INKSYSTEM-UK LTD Service Center address:

Unit 7, Carbery Enterprise Park,
36 White Hart Lane,
London N17 8DP


Initial installation of INKSYSTEM CISS is free of charge in any service center of INKSYSTEM.

INKSYSTEM Customer Care offers repair and maintenance services as well as warranty maintenance and repair of printing equipment (only for INKSYSTEM customers):

Service

GBP

CISS / RC diagnostics

6

Pinter/MFD diagnostics

12

Print head cleaning/restoration, 4-color printer

18

Print head cleaning/restoration, 5-color printer

21

Print head cleaning/restoration, 6-color printer

24

Print head cleaning/restoration, 8-color printer

36

Replacement of the CISS silicon pipes

6

Replacement of ink tanks, 4/5/6 colors

6

Replacement of CISS ink cartridge

3

Filling/refilling CISS (one color) with inks

9

Filling/refilling CISS (one color)

4

Resetting the waste ink pad counter

15

Resetting the waste ink pad counter for printing devices P/PX series

18

Withdrawal of the waste inks

23

Basic print head calibration for a printer/MFD

9

Standard print head calibration for a printer/MFD

12

Specialized print head calibration for a printer/MFD

18

Basic repairs, regulation of a printer/MFD

15

Standard repairs, regulation of a printer/MFD

24

Specialized repairs, regulation of a printer/MFD

60

CISS routinemaintenance

9

Creating ICC-profile

45

Basic technical maintenance (cleaning joints and  mechanisms)

15

Standard technical maintenance (cleaning joints and mechanisms)

24

Specialized technical maintenance (cleaning joints and mechanisms)

42

Basic restoration of paper feed mechanisms

18

Standard restoration of paper feed mechanisms

24

Specialized restoration of paper feed mechanisms

33

Replacement of paper feed mechanisms

36

Cleaning of a 4-color printer

18

Cleaning of a 6-color printer

30

Specialist’svisit

36/hour


For any questions, please contact us by phone +44 (020) 33 02 02 55 or e-mail: inksystem.uk@gmail.com



INKSYSTEM offers CISS support and some CISS services for its customers.

CISS INKSYSTEM installation on inkjet printers Epson, Canon, HP, Brother.

 One of CISS services is CISS installation. This service is free of charge at any Official Representative of the company.
 
CISS repair.
 Repair of CISS can be made in INKSYSTEM Representative Office (if this service is available) and in INKSYSTEM service centres. The continuous ink system, which is under warranty, repairs free of charge. There is detailed description of guarantee/non-guarantee cases here: http://www.ink-system.eu/garantee.htm Non-guarantee repair makes for users expenses.

Technical support

 - Representative Office of INKSYSTEM company throughout the world. You can get any the nearest representation. The list of representations and their contacts are specified in the left bottom part of page.
 
Individual ICC-profile creation
Color-profile is a special programme (driver) which operates with printer options to improve printing quality. There are already installed standard ICC profiles for different kinds of paper. Individual color-profile based on "targets" processing (special imprints). It pays attention to individual printer model. All the printer models of the same series (e.g. Epson T50) differ from each other even whether they are made in the same production line. Individual color calibration consider every feature of the printer. We use high-quality equipment for icc profile creation.